Customer Testimonials
I received quality service 💯👍🏿
Other mechanics (different company) left me feeling stressed and untrusting, but Mike was open with communication and took the time to answer my questions. I appreciate his hard work and clear explanations of what my car needed!
The team did a fantastic job both on the work and with communicating with me and my insurance company. Chris Ray really went beyond my expectations in working with my insurance to get the best parts for the repair.
Great service!
Very happy with my purchase.
They always do a great job. The service managers are second to none. If you want it done right, have them work on your car or truck.
Salesman was very friendly and extremely helpful and a delight to work with.
Gary Nutt was very helpful and friendly. He walked us through every option and informed us on every bit of incentives offered to us. Will buy there again in the future!
Gary Nutt was great to work with. Kept me updated on the shipment and ETA of my Chevy Spark. He made sure I got the features and color I wanted.
Mike Singleton made my truck buying the best ever. I've bought over 10 trucks since 1997 and this was least stressful experience ever. He was transparent from the start to the end. Also, Erik McCleary was great during the finance process as well. I recommend that these two men get some type of acknowledgment from their higher leadership. Thanks, Marshall Wayne Sullivan III
The guys in the service drive are above and beyond! Very good service and they listen to you! My truck was well serviced!
Jim Russell was extremely helpful throughout the whole process. Many thanks
Very fast service
Broke down and I'm from out of state and Service Dept ( Chris Ray) got me back on the road and kept me updated though the process . Excellent Job !!!
I had very good customer service Ben Hamilton help me work out everything I need to do on my truck and I got my new truck and I am very very satisfied with the truck and I’m very satisfied with the customer service also couldn’t ask for to be any better. And I will be sending Friends and kinfolks down there to talk to Ben about buying new vehicles.
Another excellent repair by Russell Chevrolet body shop. We have used Russell for years and have never experienced anything less that excellence. As usual, our SUV looked like new inside and out when we picked it up! They are also always so nice to work with. Thank You Russell for another great , well done job.
Very good
Very nice friendly service
Salesman Mike Wolfe explained to me all the options and selections available with no pressure or the “typical car salesman” style of trying to push me into any specific vehicle or talking down to me. (I had just walked off two of the competitors lots due to that) He answered my questions and listened to what I did and did not want. He did all of it very efficiently. I took a trade in value way under what the value of my car was due to him. Finance manager Eric Miller (?) went over the details and signing in a through ...
Very nice and friendly staff. Not 1 hidden surprise after getting to the dealership.
My buying experience was excellent because of Michael Singleton. We ordered the vehicle June 1 and Michael told me it would be 3 months before it was here. It was here in 6 weeks. Also Michael kept me updated during the entire process. Russell Chevrolet has always been easy to work with and the service and parts department excellent as well. If and when I buy another one, it will be at Russell Chevrolet. I will be glad to refer all of my friends and associates as well.
in and out in 30 mins.
Friendly, knowledgeable people helped us tremendously.
Great experience
Quickest & Easiest Buying Experience I’ve Had!! Mr Ben Hamilton is Great!!
Was amazingly stress-free
Great work, done on time.
The service team kept me informed about my car and got the service done in a timely manner. Dave and his team are the BEST!
Russell Chevrolet is one of the most down to earth Christian belief car family to meet your needs 10 out of 10 Stars
They are Awesome!!! Always work me in. So professional...great group of guys.....
Ben Hamilton was amazing!! He made the entire car buying process a breeze from the start for us. He was personable, professional, and kind with every encounter we had with him. We loved working with him!
Well I bought a car from them and had a great ezperience.
Great service and very prompt.
Story time! Last time I purchased a vehicle it was a long, drawn out, tons of paperwork, and a headache of an ordeal. Let's fast forward to June 2022. Drove on the Lot, wife saw the vehicle she wanted. We were on gaurd because we thought we would be swarmed by multiple salesman on the golf carts lol. Nope. We walked around the car she wanted. One salesman, Mr. David Williams drove up amd said "Emjoy looking around, if ya wanna drive something just holler". That's it, then he went away. Well, we wanted to drive it. ...
Gary , Chris, and the guys in service always do a wonderful job servicing my wife's 2012 Chevrolet Cruz. They have been consistent for many years servicing our vehicles. I appreciate their hard work and integrity as service providers and men. I trust only Russell Chevrolet when it comes to serving my vehicles. They are the best in the business. Hands down.
Chris and Mike were excellent I called and there were no appointments available. Chris said they would work me in and had my air fixed within 3 hours. Thanks to them and the technicians who worked on my vehicle.
Always friendly, service department took me right on time. Ben salesman, always a sweetheart. I would recommend Russell to everyone!
Loving our new Silverado!
The sellsman was great and he knew that I wanted the truck and he made it happen the whole experience was great at russell 👍🏾
Pleasant, helpful,courteous personnel in every way. Knowledgeable.
Quick, friendly and easy service at an affordable price.
My salesman Ben Hamilton was very helpful, He guided me through the processes of ordering my vehicle till its arrival. There were bumps along the way, but it was due to Covid, vehicle change over, and a change in the MSRP by Chevy. We were able to sort it out and I am happy with my experience.
Excellent sales experience at Russell Chevrolet. Jim R. was our salesperson and he was polite, knowledgeable, and courteous. He does a great job to make the customer feel like they are his top priority. I would highly recommend Russell Chevrolet.
Great customer service, and didn’t have to wait a long time for my vehicle to be serviced.
Got me out quick without an appointment
I had an issue with my engine and Russell Chevrolet did a excellent job replace my engine. Everyone in service and sales department was very professional and helpful.
After being screwed over by a previous dealership, Russell made sure everything was exactly like I wanted before going through with everything. They were incredibly friendly and welcoming toward me.
If you are thinking about buying a vehicle from here DO ITTTTT! All of the dealers are great but Mr. Ben just gave that fatherly feeling when helping with my purchase! Finance Manager Mr. Keith is the best out there. I just felt like I wasn’t tricked or played with while buying my Tahoe! I said what I wanted they did the numbers and got me rolling before 2pm on a Friday! I love it here! Buy the car with Russell Chevy!
Excellent all around. Everything about the experience was positive from the assessment of the problem to the cost to repair.
service people was very helpful to help me find the person that checks in truck...
It was quick, easy. and very helpful staff. Got a great price on my trade in
This is the “best dealership & service department ever!” I wish I could do the servicing on my vehicle, Mr. Trax, like you do.
Highly recommend! Great dealership to work with! Extremely satisfied with how they conducted business and cared about the customer! One of the few dealership not charging way over msrp!!
Our salesman, Randy Gilbreath, was very professional, and respectful. He led us through each step of the process and answered all of our questions. He even helped clean out our old car. Great guy and great experience.
Had an oil change. Friendly staff and quick service.
Great service. Chris really took care of me.
Always good service... I drive from little rock to sherwood to get all my services done by them...
I so appreciate Brett Russell and his awesome service team that help me get my vehicle serviced. They are the best of the best
Great and professional service. Got there for my oil change appointment. Didn't even take an hour and I was back out.
Friendly associates who actually listen to your vehicle concerns. Quick service.
I higjly recommend Russel to everyone, including friends out of state. I had the Best experience
I dealt with Chris and Mike in service dept. Both very professional and knowledgeable. They seemed to take personal interest in my car problem. I got it back earlier than expected and problem was solved
Don't go here if you HATE dealing with HONEST salespeople and HATE getting the BEST deal you can get on a car and trade in! 😀 Russell Chevrolet was the only dealership I found after calling around 10 dealerships in the Northwest Arkansas/OK area that did not charge me a "vehicle shortage" or "market surcharge" during these odd chip shortage times when all others did. In addition, they were the only dealership I could find that would still honor my GM family discount that I get. I will remember this -- next time I'm ...
I bought my 2022 Tahoe from Russel. I’m very satisfied with the service and customer care they have, from the moment I built it to the moment I drove it out of the door. All employees are professional and they know how to care about their customers. Mr. Steve (the manager), Mike Wolfe, Gary Nutt, and the financial agent were the reason why I would recommend Russel to anyone, whether close family members or out of state friends. I’ll definitely do more business with them again.
Service team took good care of my truck and completed required maintenance quicker than anticipated.
Jim Russell was an outstanding salesmen, I’m not sure I would have bought the 50k truck if not for him making the process super easy and always being available to answer any of my questions. 10/10
Customer service is key. Mike Fuller is excellent.
Covid protocol adhere to friendly and professional staff
Agree top notch customer service.
Got in a bind passing through. Took a few days, but they had me back together and on the road as quick as possible. Great service and communication.
👍
Jim Russell was awesome. One of the best experiences I’ve ever had buying a vehicle. Eric in the financial office also did a great job and made it easy.
Ben has taken care of us like family
Gary our salesman was awesome. Love our new Tahoe! He always kept us informed of when it would be delivered. Went over and above.
It was great. It did not take a long time My salesman Mike Singleton was great and very knowledgeable. Everyone was courteous.
The Russell service department is great!
The Lobby is kept very clean.
Very accommodating and discreet (Christmas present purchase). They made sure nothing would spoil the surprise.
As always Russell Chevrolet did not disappoint me! I continue to trust them with everything to do with my vehicle. I live in Mayflower and I could take it to a local dealership but it is worth the drive. Today my vehicle was ready in an hour instead of a day or two! My dad bought vehicles and had them serviced here for over 25 years! Thank you for continuing to up hold my confidence.
got my very first chevy! Jim was awesome! He helped me with everything and the process was so smooth. He went way beyond his work and treated me not just a customer but as a friend. He’s really the best
Really nice folks here. They took care what I needed done.👍👍
Honest service! No attempts to perform unnecessary work. Trust them totally to advise me on actual needs.
Had an oil change, service was quick and friendly.
The Staff at Russell Chevrolet Collision are courteous and responsive. The repair work on my Honda looks great and was completed in a timely manner, despite the current issues with backlogged supply chain.
Great service.
They got my corvette when no one else could I love my car . Jim Russell was good and friendly salesman . I look forward to many years of business with Russell Chevrolet. Also they sold me car at MSRP and didn’t try increase the price
I recommend going or checking them out first before you buy anywhere else.
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