Customer Testimonials
The sellsman was great and he knew that I wanted the truck and he made it happen the whole experience was great at russell 👍🏾
Pleasant, helpful,courteous personnel in every way. Knowledgeable.
Quick, friendly and easy service at an affordable price.
My salesman Ben Hamilton was very helpful, He guided me through the processes of ordering my vehicle till its arrival. There were bumps along the way, but it was due to Covid, vehicle change over, and a change in the MSRP by Chevy. We were able to sort it out and I am happy with my experience.
Excellent sales experience at Russell Chevrolet. Jim R. was our salesperson and he was polite, knowledgeable, and courteous. He does a great job to make the customer feel like they are his top priority. I would highly recommend Russell Chevrolet.
Great customer service, and didn’t have to wait a long time for my vehicle to be serviced.
Got me out quick without an appointment
I had an issue with my engine and Russell Chevrolet did a excellent job replace my engine. Everyone in service and sales department was very professional and helpful.
After being screwed over by a previous dealership, Russell made sure everything was exactly like I wanted before going through with everything. They were incredibly friendly and welcoming toward me.
If you are thinking about buying a vehicle from here DO ITTTTT! All of the dealers are great but Mr. Ben just gave that fatherly feeling when helping with my purchase! Finance Manager Mr. Keith is the best out there. I just felt like I wasn’t tricked or played with while buying my Tahoe! I said what I wanted they did the numbers and got me rolling before 2pm on a Friday! I love it here! Buy the car with Russell Chevy!
Excellent all around. Everything about the experience was positive from the assessment of the problem to the cost to repair.
service people was very helpful to help me find the person that checks in truck...
It was quick, easy. and very helpful staff. Got a great price on my trade in
This is the “best dealership & service department ever!” I wish I could do the servicing on my vehicle, Mr. Trax, like you do.
Highly recommend! Great dealership to work with! Extremely satisfied with how they conducted business and cared about the customer! One of the few dealership not charging way over msrp!!
Our salesman, Randy Gilbreath, was very professional, and respectful. He led us through each step of the process and answered all of our questions. He even helped clean out our old car. Great guy and great experience.
Had an oil change. Friendly staff and quick service.
Great service. Chris really took care of me.
Always good service... I drive from little rock to sherwood to get all my services done by them...
I so appreciate Brett Russell and his awesome service team that help me get my vehicle serviced. They are the best of the best
Great and professional service. Got there for my oil change appointment. Didn't even take an hour and I was back out.
Friendly associates who actually listen to your vehicle concerns. Quick service.
I higjly recommend Russel to everyone, including friends out of state. I had the Best experience
I dealt with Chris and Mike in service dept. Both very professional and knowledgeable. They seemed to take personal interest in my car problem. I got it back earlier than expected and problem was solved
Don't go here if you HATE dealing with HONEST salespeople and HATE getting the BEST deal you can get on a car and trade in! 😀 Russell Chevrolet was the only dealership I found after calling around 10 dealerships in the Northwest Arkansas/OK area that did not charge me a "vehicle shortage" or "market surcharge" during these odd chip shortage times when all others did. In addition, they were the only dealership I could find that would still honor my GM family discount that I get. I will remember this -- next time I'm ...
I bought my 2022 Tahoe from Russel. I’m very satisfied with the service and customer care they have, from the moment I built it to the moment I drove it out of the door. All employees are professional and they know how to care about their customers. Mr. Steve (the manager), Mike Wolfe, Gary Nutt, and the financial agent were the reason why I would recommend Russel to anyone, whether close family members or out of state friends. I’ll definitely do more business with them again.
Great staff, great service! Family owned and operated! Go See ROB WILKIE For All Your Automotive Needs
Service team took good care of my truck and completed required maintenance quicker than anticipated.
Jim Russell was an outstanding salesmen, I’m not sure I would have bought the 50k truck if not for him making the process super easy and always being available to answer any of my questions. 10/10
Customer service is key. Mike Fuller is excellent.
Covid protocol adhere to friendly and professional staff
Agree top notch customer service.
Got in a bind passing through. Took a few days, but they had me back together and on the road as quick as possible. Great service and communication.
👍
Love the people and the service!!! Been with them for 22 years.
Jim Russell was awesome. One of the best experiences I’ve ever had buying a vehicle. Eric in the financial office also did a great job and made it easy.
Rob never gave up finding me the right car.
Ben has taken care of us like family
Gary our salesman was awesome. Love our new Tahoe! He always kept us informed of when it would be delivered. Went over and above.
It was great. It did not take a long time My salesman Mike Singleton was great and very knowledgeable. Everyone was courteous.
The Russell service department is great!
The Lobby is kept very clean.
Very accommodating and discreet (Christmas present purchase). They made sure nothing would spoil the surprise.
As always Russell Chevrolet did not disappoint me! I continue to trust them with everything to do with my vehicle. I live in Mayflower and I could take it to a local dealership but it is worth the drive. Today my vehicle was ready in an hour instead of a day or two! My dad bought vehicles and had them serviced here for over 25 years! Thank you for continuing to up hold my confidence.
got my very first chevy! Jim was awesome! He helped me with everything and the process was so smooth. He went way beyond his work and treated me not just a customer but as a friend. He’s really the best
Really nice folks here. They took care what I needed done.👍👍
Honest service! No attempts to perform unnecessary work. Trust them totally to advise me on actual needs.
Had an oil change, service was quick and friendly.
The Staff at Russell Chevrolet Collision are courteous and responsive. The repair work on my Honda looks great and was completed in a timely manner, despite the current issues with backlogged supply chain.
Easy to work with, courteous and repaired my car in a timely manner.
Great service.
They got my corvette when no one else could I love my car . Jim Russell was good and friendly salesman . I look forward to many years of business with Russell Chevrolet. Also they sold me car at MSRP and didn’t try increase the price
I recommend going or checking them out first before you buy anywhere else.
Service department is always courteous, timely, and takes care of my needs. I would highly recommend them to anyone.
Can’t thank Gary , in the service dept, enough for his concern of My problem with My car .. very professional
This was our second vehicle purchase in a row with Russell Chevrolet. We had such a great first experience with Bobby Vozzella, we came for a second! Can't thank Bobby Vozzella and Jim Russell enough for a great buying experience of my 2022 Suburban. It's EXACTLY what I wanted!!
Excellent customer service at a reasonable rate.
Quick, friendly and a great price
Kept us up to date on the status of the repair and was completed when promised
Very quick, efficient and friendly!
Service only. 5 stars for that. Easy and timely for oil changes/inspections. Usually done within 50 Mins. Waiting is bare, however. 4 stars because even pre covid showroom is small and also bare
Excellent
I had the most friendly worker ever. He smiled a lot, lmk where i could wait, truly the nicest man ever. Oil change was quick
Awesome service department
We had to work through some issues in terms of timing and coverage and everyone was reasonable and accommodating. I will definitely return and continue to utilize Russell Chevrolet.
Excellent!! Mike was very helpful and took care of my vehicle in a timely manner
My out-of-state purchase was simple and smooth. All negotiations were made and the deal was finalized over the phone prior to my 3 hour drive to the dealership, so there were no surprises once I arrived.
Fast, professional service
Great customer service!
Fast service
The experience with the service department was excellent. Would definitely take my vehicle back for service.
the service guys are great
Bought new truck fastest place i ever bought a truck from best people to deal with mike singleton was best sales person ever he dont tell you anything he can't fix thanks mike
service was probable the fastest ive ever had anywhere (oil-tires) , 30 min. tops. i was totally impressed and even told the service manager i was dealing with i was impressed.
Steve Woods and Chris Ray were excellent to deal with.
The staff is friendly and focused. My vehicle was serviced quickly and thr waiting area was pleasant.
I love my car. What a good experience buying from Russell Chevrolet.
In and out quickly
In and out quickly
Gary is a Amazing salesman
Being turned away from our local dealership on a warranty service was once again a blessing in disguise. Our family have bought 5+ vehicles from Russell’s and this encounter guarantees we continue to purchase from Russell. A little inconvenient for service to be done as we are more than 50 miles away BUT as always kind, courteous, and speedy service! Thank you!
they was great and fast with the service i got
Man My car was on its last leg !! LITERALLY!! I called over to Russell Chevrolet and talk to Big Cash Nash and All I can say is I was very impressed with the service and patience him and Mr Keith Booth had for me .. If your ain’t credit ain’t right but need a car by tonight they the guy for you .. 💪🏾💪🏾💪🏾
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